Arrival:

So that we may provide timely service to all of our guests, please arrive to check-in five minutes before your scheduled appointment.

Appointments:

To accommodate your scheduling needs, we strongly recommend that you reserve your next appointment before leaving the salon. This is the best way to ensure the time and date most convenient for your next visit. If at any time you feel you would be more comfortable or better served by another member of our team, please let us know. Since we believe the right stylist/client match is very important, we encourage our guest to try any one of our highly trained team members.

Late Arrivals:

We will do our best to accommodate late arrivals. Calling ahead gives us the best opportunity to evaluate the situation. However, calling ahead does not always guarantee that we will be able to provide service, especially if your arrival is much later than anticipated.

Cancellations/No-Shows:

We understand that sometimes your schedule will change unexpectedly. We ask that you give us 24 hours notice if you must cancel or reschedule a reservation. This allows our Salon Coordinator the opportunity to contact guests on our waiting list. No-Shows will be rebooked at the discretion of the management. We would prefer that you postpone an appointment, rather that just not showing up or calling.

Our Open Chair Policy

At Bréon Hair Salon we have built a team where you, our guest is our priority. You may need to change to a different stylist based on a varity of reasons – schedules, prices or just to get a different perspective, let us know! With so many talented individuals, we encourage you to try anyone, at any price point so that you can find the stylist that fits your needs!  Don’t go to a salon where you’re a stranger, stick with our team at Bréon Hair Salon!